Our diaper cakes are shipped via UPS Ground (standard delivery 5-8 business days). Shipping costs reflect totals for shipping within the 48 Contiguous United States. Surcharges will apply for shipping to Hawaii and Alaska. We are not set up to ship outside of the United States, but are willing to do so if requested, so please contact us if interested (additional shipping fees will apply).
Refunds and Exchanges
We’re convinced that you’ll be completely satisfied with your purchase and we offer no hassles on returns. We only ask that you contact us to expedite the process and that you return the item in its original condition and packaging (as received).
Once we receive the item back from you, we will issue a refund to your account for the purchase price, less any original and return shipping fees. Shipping costs are the buyer’s responsibility, unless the product is damaged during transit by the carrier.
Please notify us of any shipping damages immediately upon receiving the package, so we may contact the carrier for retrieval of the package in the condition in which it was received. All packages are insured for the full value of its contents.
Additional Policies and FAQs
Please feel free to contact us at firstname.lastname@example.org for any questions.